Trust Enabling Strategies Guarantee
client delight is the foundation of our business philosophy and
what we practice.
Trust Enabling Strategies strives to create a trust relationship
with each customer, which we define as a clients
belief that we always will act in their best interest."
In this spirit, our work is guaranteed to your complete satisfaction.
If for any reason you are not completely satisfied with the services
we provide, we will, at your option, waive our fees, accept the
portion of fees that reflects your degree of satisfaction, or
work with you without charge until we meet your conditions of
satisfaction. Conversely, when we delight you, by exceeding your
expectation, we would appreciate, at your option, your invitation
to participate in the incremental value of our contribution. When
we accept you as a customer, we trust you to decide.
do not interpret this guarantee as a way to make things right
if problems occur. Rather, interpret it as a statement of the
confidence we want you to have in our commitment to add value
to your organization, the quality of the products and services
we provide and our desire for every customer to view us as a trusted
trust relationship requires reciprocity to achieve the results
desired by both parties, meaning that Trust Enabling Strategies
performance is dependent on the customers', suppliers' and partners'
efforts and inputs that impact the project. In no way does this
statement modify Trust Enabling Strategies guarantee. It
simply reflects the importance of creating mutually understood
objectives and project parameters, making and keeping commitments,
remaining flexible to changing circumstances, and working together
to achieve results that deliver the highest value possible.